When processing your withdrawal request, we may request for one or more documents from you for below reason:
⚠️ System detects your deposit number did not matching with your registration wallet number.
To avoid any inconvenience risk that may cause, you need to submit your Identity card which match with your wallet registered number and also Owner identity card of the deposit wallet number that you're use to.
For the safety of your account and implemented measured, as long we have received all details needed and processed any information you are required to send us in accordance with the LB88 withdrawal policy, any withdrawal request will be sent to our designated team for efficient processing.
Withdrawal will be processed within the following time frames below:
Normal User Processing Time: 5-10 mins, depend on Banking processing timeUnder Investigation User: 7-14 days, depend on document receive time